*** PLEASE READ THE FOLLOWING BEFORE SUBMITTING ***

 

HOW TO REQUEST MAINTENANCE REPAIRS: 

* We will accept emergency repairs over the phone. Call our office during office hours. 
* If the call is made after hours, our answering service can take your order. 
* Air conditioner and heating problems are handled as they are received. 
* We would like to take care of all maintenance requests as quickly as possible. Under most circumstances, the owner will pay for maintenance. 

* However, if the maintenance is caused by negligence on the part of the resident, the cost will be charged back to the resident, and management will expect prompt reimbursement. 
* For power failures of any type, or if appliances or A/C systems are not functioning, check your breaker box. It is usually located in one of the closets inside your dwelling unit. Many times a breaker will be tripped.
* Report all Water leaks immediately. If you can, turn the water supply off.
* The Tenant is responsible for the following items except upon initial move-in:
* Tripped breakers must be reset by the tenant. This includes GFCIs in baths and kitchens as well as the disposal reset button. IF you have an appliance that is not functioning, or if a wall plug is out, or if you have no electricity, please check and reset any breakers prior to making a service request.
* Clogged plumbing is always the tenants' responsibility. Use a plunger before making a service request.
* Tenant-induced damages are the tenants' responsibility. The cost of repairs will be charged to the resident. 
* Light bulbs are the tenants' responsibility. 
* If we are unable to gain access due to the tenant changing the locks, or locking the keyless deadbolt, the tenant WILL BE changed for the service call.

Emergency:

* Overflowing toilet
* Leaking Water Heater
* Refrigerator is not working
* Broken Water Lines
* Gas leaks
* No electricity

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